FAQ

What is For Your Mind Boxes?

At For Your Mind Boxes, we have created a range of Toolboxes, Care Packages, Gift Boxes and Custom Boxes inspired by people with mental illness. We have used the skills, techniques and resources taught through different therapies and each box was carefully created to help support the persons wellbeing, and promote grounding, mindfulness, wellbeing and self-care. We conducted surveys from all around the world to find the best products and resources that are inclusive of everyone’s needs.

They are designed to be used in line with your mental health care professional and should not be relied on solely.

We also wanted to create a box for mental health care professionals and carers to say thank you for all their support.

Where do you ship?

Currently we are shipping within Australia and to New Zealand. In Australia we offer free standard shipping over $80 and on our well loved Strategy Cards.
We would like to ship to more countries someday. Please send us an email if you are interested and what country you are from so we can ensure we include your country when we do start shipping internationally.
  
  
  

When will you ship my order?

Every box is made to order to ensure we can make each box personal to you! We aim to ship within 1-5 business days from purchase and will send a shipping conformation with tracking as soon as your item is sent to Auspost. Strategy Cards are pre-made and will be shipped within 1-2 business days without tracking but we will still let you know when it's on its way! All items ordered with express shipping will be shipped out within 48 hours of purchase. 

Please be aware we are based in Victoria and due to Covid-19, Auspost are experiencing delays with post. We will do our absolute best to get your orders out ASAP but please be patient at this time. 

   
  
  

I am having trouble placing my order!

We are so sorry to hear this! Please contact us via our contact page or email us directly at foryourmindboxes@gmail.com You can also send us a direct message on our instagram!
        

Something isn't right with my order?

We are so sorry! Mistakes and things happen. If there is an item missing or broken, please let us know by emailing us at foryourmindboxes@gmail.com or using our contact page and we will work something out! 
    

    I need help, where can I go?

We are sorry to hear this! There are many resources out there you can use. For immediate support, it is best to contact a help line or 000. 

Lifeline - 13 11 14 
lifeline.org.au
Beyond Blue - 1300 22 4636
beyondblue.org.au
Kids Helpline - 1800 55 1800
kidshelpline.com.au
Suicide Call Back Service - 1300 659 467
suicidecallbackservice.org.au
MensLine Australia - 1300 78 99 78
mensline.org.au
SANE Australia - 1800 18 7263 
www.sane.org
Blue Knot Foundation Helpline - 1300 657 380
www.blueknot.org.au/ 

Butterfly Foundation's National Helpline - 1800 33 4673
butterfly.org.au
     
In an emergency, please call 000

 

I have certain smells/colours/tastes/senses I don't like, what do I do?

Hey, we completely understand! Certain things can trigger someone or it can just be a personal preference. We make all our boxes to order so just let us know in the 'add a note to your order' section on the Cart page and we will accommodate to the best of our ability! 

  

 Why Ice Cube Trays?

Using an ice cube was a skill taught to me through DBT years ago. We were encouraged to hold an ice cube in our hand as a way of experiencing an intense sensation that distracts us from our painful emotions and thoughts. You can hold the ice cube or I have found rubbing it down my arm useful as well to help distract myself from intense thoughts and emotions. It gives an intense sensation that is distracting and a healthier way of coping with stresses. We have included an ice cube tray in our Toolbox, Care Package and as an option for Custom Boxes for people to have easier access to this technique if it something that helps them. We have also found the ice cube tray to be a fun fidget toy and sensory item as well! 

Please only use with guidance from your mental health professional and please do not rely on this technique, it is a guide only.

  

Any other questions, please email us or use the contact page on our website.